Hi there -- What a bummer! I'm sorry to hear that! Have you contacted our customer service? Please email them at cs@geckohawaii.com
Just FYI -- I did check on your order number, and it shows that the package left our warehouse on 6/8/26 -- and that it was actually delivered on June 15th via USPS.
Since we shipped the shorts to you, and they left our warehouse, and the USPS tracking shows that it was delivered, there is not much else we can do. If you still have not received them, and since USPS says it was delivered, I would HIGHLY recommend going down to the post office and filing a claim for a lost item (or doing it online if you can.). Our packages are hard to miss, as they are shipped in bright neon green and bright neon pink bags -- so often times the postman can remember if they accidentally delivered it to the wrong address.
If you put in a file for 'missing package' at the post office and someone else received the package, than when/if they return it, it will be sent to you faster. Also, do you have a Ring doorbell cam, or anything like that? If so, you possibly identify if the mailman did put it in your mailbox, or the front of your house -- and you can also see if any possible 'porch pirates' may have taken it. Please email customer service and give us an update. I'm sending you good mojo in hopes it turns up!
